Back to Home
Help Center
Find answers to common questions and learn how to use MeetingStar
Getting Started
5
How do I create an account?
Do I need to install any software?
Can guests join without an account?
How do I change the language or appearance?
What is Magic Link login and how does it work?
Getting Started as a Meeting Host
5
What do I need to configure before I can start my first meeting?
How do I start my first meeting?
How do I invite participants?
What is a workspace and how do I switch between them?
What do I need so the meeting can translate speech and text into English or German?
Meetings
25
How do I enable the waiting room?
How do I record a meeting?
How does screen sharing work?
Does the picture-in-picture overlay during screen sharing also work on Mac/Safari?
I shared my whole screen and the participant picture-in-picture window appears inside the shared image. Why?
What are the keyboard shortcuts?
What is the difference between an instant and a scheduled meeting?
How do breakout rooms work?
Can I get live captions and translation?
How do I blur or replace my background?
What are the beauty and color filters?
Can I save my camera, audio and effect settings?
What do the network and device-load indicators mean?
How do I use the in-meeting chat?
Can I write chat messages by speaking instead of typing? (Speak to Chat)
I cannot speak. Can I send a written message that everyone clearly sees? (Type to Speak / Announce to all)
How do reactions and "raise hand" work?
Is there a collaborative whiteboard?
Can I take meeting notes?
What is the pre-join lobby?
As a host, how do I mute or remove participants?
Where do I find my recordings after the meeting?
How do I send email invitations and reminders?
What meeting analytics are available?
How do I export meeting data?
Webinars
8
What is the webinar mode?
How do I turn a meeting into a webinar?
Where is the public registration page and what does it look like?
What is the difference between automatic and manual approval?
How do attendees join, and why is the link personal?
How do I manage registrations and export leads?
How does live streaming (RTMP) to YouTube or LinkedIn work?
Do registrants get reminder emails?
Voice Channels
3
What are voice channels?
How do I join a voice channel?
How are voice channels different from meetings?
Features
14
How do I create a poll?
How does Q&A work?
What is the word cloud feature?
How do I use the DJ panel?
What are the disco lights and how do I turn them on?
How does the karaoke / sing-along party work?
Who is responsible for music copyright in DJ mode? (GEMA)
In DJ mode, can I hear my own voice with the voice effect applied?
In Auto-Director with presets, can I keep one microphone instead of switching it with each preset?
In Auto-Director with multiple cameras, which microphone is used for the broadcast?
Can I get a transcript or summary of my meeting?
What is the Magic theme for?
Can we play games during a meeting?
What are meeting templates?
Team & Roles
5
What roles can team members have?
Who can invite or remove team members?
Who can assign the Co-Admin role? (Security)
Why can a co-admin not change another co-admin?
Who can configure the workspace API keys?
Account & Settings
9
How do I change my password?
How do I update my profile?
How do I delete my account?
How do I switch between English and German?
How do I enable dark mode or another theme?
Why are meeting times shown in my local time?
I forgot my password - how do I reset it?
Can I install MeetingStar as an app?
How do I enable notifications?
Billing
4
What payment methods do you accept?
How do I upgrade my plan?
How do I cancel my subscription?
Where can I find my invoices?
Security & Privacy
8
How is my data protected?
Where is my data stored?
How do I export my data?
Are meetings encrypted?
What are the workspace API keys (Bring Your Own Key)?
Can I host the video infrastructure myself?
Why do I need MeetingStar if I have to pay for the video service after the free usage anyway and can also self-host a video service like LiveKit in a good company infrastructure?
Are security attacks logged?
Still need help?
Contact our support team
Submit a Ticket
User login required